- Frequently asked questionsWhat are refurbished devices?Refurbished is not the same thing as used or secondhand. Our sellers are held to rigorous quality guidelines that ensure every item we sell runs like new. The refurbishment process they adhere to includes meticulously cleaning, testing, and assessing every item, as well as replacing aging parts with high-quality new components. Meanwhile, with secondhand or used items, you’re left to the private seller’s good word as to their true condition, and with no guarantee or warranty.What does the 12 months warranty cover?This warranty covers technical defects and component problems that affect the functionality of your item. There are also accidental damage or compatibility and software upgrade issues.Will I be able to update the software on this phone?Yes! This device is compatible with the latest software updates.
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1-year warranty
If your item has a technical defect within the first year, we’ll repair or replace it.
30 days to change your mind
Return your item for any reason within the first 30 days of receiving it. Simple as that!
Free standard shipping
Enjoy free standard shipping on all orders.
Customer support
You can count on us to always get back to you within 1 business day!
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